Our graphic design team is available to help you put together a design that will look its best and will also be practical to print. This guide outlines the best way for you to supply us with artwork to achieve the best results for your job.

How to supply artwork
The design and layout for your print job is included in your set-up costs. This charge allows for 1 hour of our designers’ time. If your artwork is not supplied to our specifications you will incur extra costs above the normal rates.

Electronic PC file. Illustrator 13 (or recent versions of these packages).
Fonts MUST BE PROVIDED or must be converted to curves/outlines.
We accept:
• .ai • .cdr • .eps • PDF (vector file)

Supply artwork on:
• CD • DVD (do not email files larger than 2MB). This will help set up your artwork correctly.
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We DO NOT accept artwork in the following formats:
• Word • Publisher • Excel • MS Paint • Fax • Photocopied artwork • Photos of artwork
If in doubt please contact our graphics department. Please Login to view our contact details.

Four colour process
We accept the following files at 300dpi at final size: • .tif file • .eps file
Please note: if the image you are sending is not sharp, i.e. pixelated or distorted, it will reproduce in the same way. Four colour process files are unable to be modified by us. We have no control over the final print colours. For more information please contact our graphic designers.

Additional charges
Artwork is usually completed within 1 hour, which is included in your set-up fee. However, if artwork takes longer than this to recreate, an additional flat rate of $65.00 per hour will be added to the normal set-up charge. If artwork has been recreated in the correct format for printing by us and you wish to have a copy of that file for other printing purposes, a fee of $35.00 will apply.

When sending artwork by email
When sending us your graphics file please put your name or company name and name of the design in the body of your email. This helps us match your pending order with the designs. If it is coming direct from a graphics bureau, please give us the name of the designer. We often have files without names and this holds up all processes.